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WE ARE READY TO WELCOME YOU!

WE ARE READY TO WELCOME YOU!

We are one of the pioneer hotel chains in the world to be certified by Safe Hotels Covid Clean TM and awarded the World Travel and Tourism Council's (WTTC) Safe Travels seal. We are waiting for you endorsed by new cleaning and hygiene...

We have all the necessary measures

  • Do you know what Biosecurity is? What we offer you at Hoteles City. Your health is our main priority, this is why we share the measures we take. We are on of the pioneer hotel chains in the world to be certified by Safe Hotels Covid Clean Clean™️ and awarded the World Travel and Tourism Council's (WTTC) Safe Travels seal.
  • To achieve these Certificates, we were requested to meet strict Biosecurity measures. Let me tell you that Hoteles City did not only meet these measures, but exceeded the highest Biosecurity standards, introducing 116. This makes our guests, suppliers, and Hoteles City staff feel safe.
  • We know the comfort of your room is what matters to you the most. We are ready to welcome you with nice, large, free wifi and cable TV. When a guest checks out, the mattresses, pillows, carpets and sofas are disinfected. This procedure is done every time a guest checks out. This way, the new guest who just arrives finds a totally disinfected and sanitized room.
  • A completely clean and disinfected room. On all surfaces we use a bactericide and, on those of high contact, a disinfectant, meaning hospital - grade, wide spectrum chemicals that eliminate virus and bacteria. So you know, we only use biodegradable and environmentally friendly products.
  • The air filters. Few people pay attention to them, but it's really important. First the air conditioning unit is well washed, and then the filters. This is done constantly to guarantee clean air.
  • We also take the relevant biosecurity measures in common areas. In the elevator area, we give priority to pregnant women, the elderly and people with disabilities.
  • Complimentary breakfast still going on, we worked it out pretty well. We disinfect the coffee machines every hour, on the front, on the sides, everything; just like we do tables and all other surfaces.
  • These are some biosecurity measures we have to welcome you again. What matters is that you know, and especially feel… that you're staying in the safest hotel in Mexico. But not only safe, friendly, where you are surrounded by nice and professional people who only think about how to make your experience even better. In Hoteles City we care about you… and we are expecting you back.
  • Due to official provision from the Health Authorities we invite the guest to check on the essential activities light update according to the dates and destination they intend to visit.

    Find out about the Biosecurity measures

    So now you know why we are the safest hotel chain with disinfected rooms, SafeHotels CovidClean and Safe Travels certifications and all the necessary protocols to make your stay the most comfortable and safest

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