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Corporate Offices
Juan Salvador Agraz 69 Col. Santa Fe Cuajimalpa
Del. Cuajimalpa de Morelos C.P. 05348, México, D.F.
Switchboard: +52 55 5249 8050
Monday through Thursday from 9:00 h to 18:00 h
Friday from 9:00 h to 17:00 h
Reservations
Dialing from México: 55 5249 8080
Dialing from USA: +185 5222 8285
Dialing from Costa Rica: 800 05 2922
Dialing from Colombia: 800 752 2273
Dialing from Chile: 800 83 5229
Monday through Sunday from 07:30 to 00:00 h and holidays of 07:30 to 18:00 h, 365 days of the year.
reservacioneshotelescity@hotelescity.com
Customer Service
Dialing from México: 55 5249 8080 Option 4
Monday through Friday from 9:00 h to 18:00 h
atencionaclientes@hotelescity.com
City Premios Rewards
Dialing from México City: 55 5249 8085
Dialing from another state from México: 800 248 9773
Monday through Friday from 08:30 to 20:00 h
Saturdays and holidays 09:00 to 16:00 h
