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Corporate Offices

Juan Salvador Agraz 69 Col. Santa Fe Cuajimalpa

Del. Cuajimalpa de Morelos C.P. 05348, México, D.F.

Conmutador: 52 49 80 50

Monday through Thursday from 9:00 am to 6:00 pm

Friday from 9:00 am to 5:00 pm

Reservations

México: 01800 248 9784

Directo: (52) 55 52 49 80 80

USA: +1 855 222 8285

Costa Rica: 0800 052 92 22

Colombia: 01 800 75 22273

Monday through Friday from 7:30 am to 9:30 pm

Saturday from 7:30 am to 8:00 pm

Sunday from 8:30 am to 6:00 pm

reservacioneshotelescity@hotelescity.com

Customer Service

01800 248 9397 Option 4

Monday through Friday from 9:30 am to 7:30 pm

atencionaclienteshc@hotelescity.com

City Rewards

In Mexico City: 52 49 80 85

Nationwide: 01 800 248 97 73

Monday through Friday from 8:00 am to 8:00 pm

Saturday from 9:00 am to 3:00 pm

citypremiosstaff@hotelescity.com