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Corporate Offices

Juan Salvador Agraz 69 Col. Santa Fe Cuajimalpa

Del. Cuajimalpa de Morelos C.P. 05348, México, D.F.

Switchboard: +52 55 5249 8050

Monday through Thursday from 9:00 am to 6:00 pm

Friday from 9:00 am to 5:00 pm

Reservations

Dialing from Mexico: 800 248 9003

Dialing from USA: +1 855 222 8285

Dialing from Costa Rica: 0800 052 9222

Dialing from Colombia: 01800 752 2273

Dialing from Chile: 800+835229

24/7 365 days a year.

reservacioneshotelescity@hotelescity.com

Customer Service

Dialing from Mexico: 800 248 9397 Option 4

Monday through Friday from 9:30 am to 7:30 pm

atencionaclientes@hotelescity.com

City Premios - Rewards Program

In Mexico City: 55 5249 8085

Nationwide: 800 248 9773

8:30 a.m. - 8:00 p.m., Monday - Friday

9:00 a.m. - 4:00 p.m., Saturday and holidays

citypremiosstaff@hotelescity.com

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