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Corporate Offices
Juan Salvador Agraz 69 Col. Santa Fe Cuajimalpa
Del. Cuajimalpa de Morelos C.P. 05348, México, D.F.
Switchboard: +52 55 5249 8050
Monday through Thursday from 9:00 am to 6:00 pm
Friday from 9:00 am to 5:00 pm
Reservations
Dialing from Mexico: 55 5249 8080
Dialing from USA: +52 855 222 8285
Dialing from Costa Rica: 800 05 2922
Dialing from Colombia: 800 752 2273
Dialing from Chile: 800 835 229
24/7 365 days a year.
reservacioneshotelescity@hotelescity.com
Customer Service
Dialing from Mexico: 800 248 9397 Option 4
Monday through Friday from 9:30 am to 7:30 pm
atencionaclientes@hotelescity.com
City Premios - Rewards Program
In Mexico City: 55 5249 8085
Nationwide: 800 248 9773
8:30 a.m. - 8:00 p.m., Monday - Friday
9:00 a.m. - 4:00 p.m., Saturday and holidays
