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Corporate Offices

Juan Salvador Agraz 69 Col. Santa Fe Cuajimalpa

Del. Cuajimalpa de Morelos C.P. 05348, México, D.F.

Switchboard: +52 55 5249 8050

Monday through Thursday from 9:00 h to 18:00 h

Friday from 9:00 h to 17:00 h

Reservations

Dialing from México: 55 5249 8080

Dialing from USA: +185 5222 8285

Dialing from Costa Rica: 800 05 2922

Dialing from Colombia: 800 752 2273

Dialing from Chile: 800 83 5229

Monday through Sunday from 07:30 to 00:00 h and holidays of 07:30 to 18:00 h, 365 days of the year.

reservacioneshotelescity@hotelescity.com

Customer Service

Dialing from México: 55 5249 8080 Option 4

Monday through Friday from 9:00 h to 18:00 h

atencionaclientes@hotelescity.com

City Premios Rewards

Dialing from México City: 55 5249 8085

Dialing from another state from México: 800 248 9773

Monday through Friday from 08:30 to 20:00 h

Saturdays and holidays 09:00 to 16:00 h

citypremiosstaff@hotelescity.com

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