Be careful of fraudulent practices. Don't get deceived.
When you book your stay, if you're told that the only payment method is cash and that it must be prior to your arrival, watch out, it's a fraud.
When you make a reservation, we will never ask you to deposit or wire transfer to a third party account, as well as we will never ask nor send a payment receipt via WhatsApp.
Our authorized payment methods are: debit and credit cards, wire transfer and cash (only at the hotel). If you need to wire transfer a payment, we will send you all of the information needed vía an email, which must include the following domain "@hotelescity.com".
Watch out! If you have any doubts please reach out to us through any of our official channels.
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