Environmental, Social and Government

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7.00 MXN -0.07 | -0.99% 21/07/2021

Guests of the World

Impacto City is the platform that lodges the sustainable programs and actions that Hoteles City Express carries out to generate value to society and increase the economic and social wellbeing of the communities where it is present.

Impacto City reflects the essence, values and philosophy of City Express Hotels.

Impacto City - Guests of the World
Learn more about Impacto City's actions in the

Sustainability Report 2020



At Hoteles City Express we believe that we are all guests of this world and that the most important thing is that our stay leaves a positive footprint for the future.

This is how Hoteles City Express, through its brands: City Centro, City Express Suites, City Express Plus, City Express and City Express Junior, reaffirms its commitment, which identifies it as the first chain in Mexico to implement sustainable measures.

To achieve this, Hoteles City Express is committed to:

Convertir la medición de huella de carbono en un indicador recurrente de la compañía.

Consolidar nuestro programa de voluntariado ambiental logrando una participación activa del 70% de nuestros hoteles a nivel cadena.

Implementar un programa de sensibilización del Código de Conducta Nacional para todos nuestros colaboradores.

Permanecer en apego a estándares internacionales en materia de ESG (Environmental, Social and Governance).

Our Sustainable Model Contemplates three strategic pillars

Environmental conservation: for climate change mitigation, biodiversity protection and resource efficiency.

Economic value: to promote the integral development of communities by generating well-paying jobs, supporting social entrepreneurship, and ensuring ethical performance in its operations.

Social welfare: to promote fair and equitable labor practices and improve the living conditions of local communities by being a Socially Responsible Company.

Environmental conservation

  • Care for biodiversity
  • Waste reduction and energy efficiency
  • Responsible tourism

Sustainable Development Goals

Agua limpia y saneamiento Energía asequible y no contaminante Producción y consumo responsables Acción por el clima Vida de ecosistemas terrestres

Creation of economic value

  • Support for Innovation and Entrepreneurship
  • Generation of direct and indirect jobs
  • Ethics, Transparency and Governance

Sustainable Development Goals

Trabajo decente y crecimiento económico Industria, innovación e infraestructura Paz, justicia e instituciones solidas

Contribution to social welfare

  • Inclusion and Diversity
  • Training and Development
  • Partnerships with high impact organizations

Sustainable Development Goals

Fin de la pobreza Hambre cero Salud y bienestar Educación de calidad Igualdad de género Trabajo decente y crecimiento económico Reducción de las desigualdades Paz, justicia e instituciones solidas Alianzas para lograr los objetivos

Our achievements

We provided more than 7 thousand rooms to health professionals in support of the pandemic.
Our actions went from impacting 12 to 15 of the United Nations Sustainable Development Goals.
We incorporated the Sustainability Accounting Standards Board (SASB) methodology, becoming the first hotel chain in Latin America to report under these standards.
Social investment equivalent to 8.3 million pesos, a 35% increase over 2019.
We work to identify risks and opportunities of climate change in our operating scenario, following the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD)

Briefcase of Certifications

Sustainability Reports

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